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Customer Service

Shipping & Delivery
FREE Delivery for the last 30 years. No Minumum order.
$11.95 Shipping on all UPS Ground orders per box. This is a limited time offer.
UPS or Freight truck rate calculated shipping on all other requests. Please call us for an accurate quote.
Returns & Replacements
We want you to be 100% satisfied. In the event that your item is defective please return it while its under warranty and we will replace it. If you simply need to return an item you don't want and the item is re-sellable please return it within 30 days for a full credit or refund of the purchase price to your account.* A Minimum of 20% restocking may apply to certain items such as incomplete kits, damage, used goods, or items returned outside 30 days. You are responsible for shipping returns and exchanges unless it was our error, which in this case we will reimburse you by shipping your next order UPS ground on us. Our salesreps can handle all your returns and exchanges when they stop by your salon. *Exlusions include: Cosmetics, skin care, nail polish, gel color, shears, used products, and special orders are not returnable.  
Call 1-800-544-7365
You can place an order the following ways. On this web site, via phone 307-634-8984,  or directly with your salesrep.
Backorders - Your backordered item will normally be delivered the next time your salesrep visits you. By request only if you need a backorder shipped and the value of your backorder is greater than $50 we will ship it as soon as possible and we will pay the shipping fees.
Payment, Pricing & Promotions
We accept Cash, Check, Discover, Mastercard, Visa, and American Express. 
Terms are either C.O.D. or Credit Card.
When you check out online your terms within our system will apply to your order.
You are able to view the promotional flyer online. 
Viewing Orders
This section is still under construction. Our site will get better as we continue to make improvements.
Updating Account Information
Please do not update your account online. We must make sure you are licensed and in our territory. If you need to change your credit card information, billing or shipping address please use The Contact Us Tab, Comments Box at Checkout or Call 1-800-544-7365 / 307-634-8984